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Happy Easter from our family to yours!
Our office is closed today, but employees are on call. If you need to make a payment during this time, call 866-488-5011 or visit the member services portal HERE. If any power outages occur, they can be reported 24-hours a day by calling 877-766-6769 or texting OUT to 919-774-4900.
During the winter, the cold weather means our heating systems are running, sometimes constantly, to give us relief from the frigid temperatures. If you are closely tracking your energy use through our online member services portal, you will notice that when the temperatures drop, your energy use rises. We also tend to stay at home more when the weather is cold so we're also using our lights, heat, televisions, and other electronics. All of this adds up to an increase in energy use.
