Enroll in our Outage Texting Service

Receive instant updates and report power outages quickly through convenient text messages, ensuring you’re always connected and in the know.

Instructions:

  1. Make sure your mobile number is on file and stored with your account.
  2. Once confirmed, text PWR to 919-774-4900 to enroll.
  3. That's it! You're set!

To report an outage, text OUT to 919-774-4900.