Report an Outage
1-877-766-6769
Receive instant updates and report power outages quickly through convenient text messages, ensuring you’re always connected and in the know.
Instructions:
- Make sure your mobile number is on file and stored with your account.
- Once confirmed, text PWR to 919-774-4900 to enroll.
- That's it! You're set!
To report an outage, text OUT to 919-774-4900.
If your power is off:
- Check your home's breaker panel to make sure the outage isn't due to a tripped breaker;
- Call your neighbors to see if their power is off so you can determine if the problem exists within your home or on our lines; and
- If discovered that the problem is outside your home, call Central Electric, day or night, 365 days a year. If your neighbor's power is out, don't assume others have reported the outage.
